Website Privacy & Policy
This privacy statement discloses the privacy practices for Skills Ahead’s Web Properties.
“Skills Ahead Web Properties” refers to all web properties owned and maintained by Skills Ahead, including skillsahead.net
Skills Ahead is a Training and consultancy firm dedicated to improving business & workforce effectiveness for product & service industries in India & abroad. It is also dedicated for providing employability skills training and consultancy to Educational institutions including Engineering and Management colleges, Graduate and PG collages, Schools and individual students, employees, entrepreneurs.
This privacy statement is designed to inform you of:
• What personally identifiable information of yours or third party personal identification is collected from you through the website;
• The organization collecting the information;
• How the information is used;
• With whom the information may be shared;
• What choices are available to you regarding collection, use and distribution of the information;
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the Skills Ahead’s control;
• How you can correct any inaccuracies in the information;
• If you feel that we are not abiding by this posted privacy policy, you should e-mail info@skillsahead.net;
1.1 Information Collection and Use
Skills Ahead Consultancy services is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Skills Ahead collects information from our users at several different points on our website.
1.2 Registration
You can navigate through the website without any registration and read the content of website. In order to use this website as Skills Ahead’s registered member , a user must first complete the registration form. During registration a user is required to give basic contact and some demographic information (such as name, email address, country, industry sector, area of responsibility and professional affiliation). It is optional for the user to provide additional demographic information, and unique identifiers, but encouraged so we can provide a more personalized experience on our site.
1.3 Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
1.4 Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We sometimes partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. We do not allow these parties to use personally identifiable information except for the purpose of providing these services.
1.5 Links
This website contains links to other sites. Please be aware that Skills Ahead is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Skills Ahead through our online services.
1.6 Security
This website takes appropriate precautions to protect our users’ information. Profile editing is completed under an encrypted (SSL) connection to protect your information. If you have any questions about the security at our website, you can send an email to info@skillsahead.net.
1.7 Communications with Users
We send all new users a welcoming email to verify password and username. We also send the user site and service announcement updates. We may also contact you from time to time to ask you to update your profile details. A user cannot opt out of receiving these communications, which contain important information about the service.
During registration, users are also asked to specify their communications preferences for different types of content they can receive via e-mail, such as information and newsletters, promotion of events, opportunities to participate in Skills Ahead activities and special offers. We always follow your communications preferences to only send you the information you ask for.
Users can update their subscription preferences at any time by selecting the ‘Communications Preferences’ option under ‘My Profile’. All e-mail messages also contain an immediate unsubscribe link. If you have any concerns about e-mail information sent to you, please e-mail info@skillsahead.net.
1.8 Distribution of Third Party Content
Your communications preferences include a subscription option for ‘Third Party Special Offers’. We may from time to time agree with third parties to distribute their promotions to users who have opted to receive this content. These messages are always distributed by Skills Ahead and no personal information is shared with the third party.
Subscription to this type of content is voluntary by the registering user and you can unsubscribe from this content at any time.
1.9 Email Tracking
Promotional e-mails sent to you may contain tracking information which allows us to assess whether the e-mail message meets its objectives. This includes monitoring e-mail open activity and subsequent click-through and further website activity. Information collected via this method is not shared with any third parties.
When distributing Third Party Content we may share broad demographic information such as e-mail open and click-through rates with our partners to enable them to assess the effectiveness of their message.
1.10 Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your email address), or if a user no longer desires our service, you may update your details by first logging in and then accessing the ‘ My Profile’ area of the website. If you wish to cancel your registration you should e-mail info@skillsahead.net.
1.11 Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email to the email address that the user provided. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
2 Service Delivery Policy
Skills Ahead delivers its training programs /workshops /Sessions/Seminars as in face-to-face classroom mode and online modes. Training services are delivered on short term/long term mutual agreement usually on electronic format signoff (email, document and/or proposal) or paper format (letterhead agreement signed by both parties – Skills Ahead & Service consumer).
2.1 Training Delivery [Classroom mode]
Classroom mode training programs/workshops/sessions/seminars are conducted for a group of participants of similar interest on creation/development/enhancement of a common component of skills/thought process/ways of working /life skills/Technical Skills/Management Skills or employability skills. Service delivery is categorically defined on the basis of service delivery premises.
2.1.1 Onsite Premises
Definition of onsite: Venue located within the premises of Client office /Corporate office /College campus/Organization’s Campus or venue arranged by Client/corporate/college/organization’s representative at their preferred location is to be considered as onsite venue.
Terms and Conditions:
1. Organizer must ensure that venue is sufficiently equipped with basic amenities including seating arrangements, podium, Mike, Collar Mike, Speakers, projector, laptop, writing board, marker, light,electicity,water,washroom etc. .
2. Training/Workshop cost has to be paid in Skills Ahead’s corporate account at-least 7 days before the date of workshop.
3. Payment is acceptable in the form of Cheque, DD, Electronic transactions or cash deposit only in corporate account of Skills Ahead Consultancy Services Private Limited.
4. Return ticket/travel cost or fair has to be provided by organizer at-least 5 days before the date of workshop.
5. Security arrangements at onsite are responsibility of training programs /workshops /Sessions/Seminars organizer.
6. Training programs /workshops /Sessions/Seminars can be cancelled only in emergency situations, with evident proof of emergency.
7. Cancellation can be done at -least 3 days before the scheduled date of training programs /workshops /Sessions/Seminars.
8. If Skills Ahead cancels, then it has to return the complete amount back to organizer within 1 week. Excluding airfare/travel cost, it’s only returnable by respective airlines/travel arrangements.
9. If organizer cancels, then Skills Ahead will be liable return only 90% of the cost before tax within 2 week. Excluding airfare/travel cost, it’s only returnable by respective airlines/travel arrangements.
10. Hotel booking cost/accommodation cost is refundable as per refund policies of hotel/accommodation owner.
11. Client/corporate/college/organization has to allow the video recording /photo shoot of the training programs /workshops /Sessions/Seminars by Skills Ahead’s camera troop only. Reverse of it is not applicable.
2.1.2 Skills Ahead’s Premises
Definition of Skills Ahead’s Premises: Venue located within the premises of Skills Ahead or venue arranged by Skills Ahead’s representative at its preferred location is to be considered as Skills Ahead’s Premises.
Terms and Conditions:
1. Skills Ahead will ensure that venue is sufficiently equipped with basic amenities including seating arrangements, podium, Mike, Collar Mike, Speakers, projector, laptop, writing board, marker, light,electicity,water,washroom etc. .
2. Workshop cost has to be paid in Skills Ahead’s corporate account at-least 7 days before the date of workshop.
3. Payment is acceptable in the form of Cheque, DD, Electronic transactions or cash deposit only in corporate account of Skills Ahead Consultancy Services Private Limited.
4. Participants have to bear their travel cost or fair by their own.
5. Participants has to follow professional code of conduct and discipline at Skills Ahead premises.
6. Skills Ahead will ensure the Security arrangements of participants during training programs /workshops /Sessions/Seminars.
7. Training programs /workshops /Sessions/Seminars can be cancelled only in emergency situations, with evident proof of emergency.
8. Cancellation can be done at -least 3 days before the scheduled date of training programs /workshops /Sessions/Seminars.
9. If Skills Ahead cancels, then it has to return the complete fee of Training programs /workshops /Sessions/Seminars back to participant/s within 1 week from the date of cancellation.
10. If participant/s cancels, then Skills Ahead will be liable return only 50% of the Training programs /workshops /Sessions/Seminars fee after tax back to participant/s within 2 week from the date of cancellation.
11. If participant is absent/no-show on the date of Training programs /workshops /Sessions/Seminars then no refund can be claimed by participant.
12. Participants are not allowed to take the video recording /photo shoot of the training programs /workshops /Sessions/Seminars.
2.2 Training Delivery [online/webcast/Webinar]
Live Training: Skills Ahead conducts online training programs through online Live, Virtual, and Constructive (LVC) platforms. Participants can register for the selective scheduled training programs and take benefit of high-quality interactive learning.
Webcast/Webinar: Participants can avail webcast /webinar sessions on selective training programs and can take benefit of it at their choice of schedule.
LVC Terms & Conditions:
1. Participants have to be a registered user at Skills Ahead’s portal.
2. Portal registration is free of cost.
3. LVC cost has to be paid online to Skills Ahead Consultancy Services Private Limited prior to 7 days of training .
4. Cancellation can be done at -least 3 days before the scheduled date of training programs /workshops /Sessions/Seminars.
5. If Skills Ahead cancels, then it has to return the complete fee of Training programs /workshops /Sessions/Seminars back to participant/s within 1 week from the date of cancellation.
6. If participant/s cancels, then Skills Ahead will be liable return only 50% of the Training programs /workshops /Sessions/Seminars fee after tax back to participant/s within 2 week from the date of cancellation.
7. If participant is absent/no-show on the date of Training programs /workshops /Sessions/Seminars then no refund can be claimed by participant.
Webcast/Webinar Terms & Conditions:
1. Participants have to be a registered user at Skills Ahead’s portal.
2. Portal registration is free of cost.
3. Webcast/Webinar cost has to be paid online to Skills Ahead Consultancy Services Private Limited immediately before the training.
4. Cancellation/free refund is not applicable in case of Webcast/Webinar.
3. Payment Policy
Payment for training programs at Onsite Premises:
1. Training/Workshop cost has to be paid in Skills Ahead’s corporate account at-least 7 days before the date of workshop.
2. Payment is acceptable in the form of Cheque, DD, Electronic transactions or cash deposit only in corporate account of Skills Ahead Consultancy Services Private Limited.
Payment for training programs at Skills Ahead’s Premises:
1. Workshop cost has to be paid in Skills Ahead’s corporate account at-least 7 days before the date of workshop.
2. Payment is acceptable in the form of Cheque, DD, Electronic transactions or cash deposit only in corporate account of Skills Ahead Consultancy Services Private Limited.
Payment for training programs (LVC mode):
1. Participants have to be a registered user at Skills Ahead’s portal.
2. Portal registration is free of cost.
3. LVC cost has to be paid online to Skills Ahead Consultancy Services Private Limited prior to 7 days of training .
4. Cancellation can be done at -least 3 days before the scheduled date of training programs /workshops /Sessions/Seminars.
Payment for training programs online webcast/webinar:
1. Participants have to be a registered user at Skills Ahead’s portal.
2. Portal registration is free of cost.
3. Webcast/Webinar cost has to be paid online to Skills Ahead Consultancy Services Private Limited immediately before the training.
4. Cancellation/free refund is not applicable in case of Webcast/Webinar.
4. Refund Policy
Training programs /workshops /Sessions/Seminars can be cancelled only in emergency situations, with evident proof of emergency.
Cancellation can be done at -least 3 days before the scheduled date of training programs /workshops /Sessions/Seminars.
If Skills Ahead cancels, then it has to return the complete amount back to organizer within 1 week. Excluding airfare/travel cost, it’s only returnable by respective airlines/travel arrangements.
If organizer cancels, then Skills Ahead will be liable return only 90% of the cost before tax within 2 week. Excluding airfare/travel cost, it’s only returnable by respective airlines/travel arrangements.
In case of event at Skills Ahead premises, Webcast, Webinar or LVC the return policy is not applicable for travel cost.
Accommodation for Skills Ahead, if applicable, Hotel booking cost/accommodation cost is refundable as per refund policies of hotel/accommodation owner.